For the fastest, best support, try the following order to get the answers you need:
- Use the search bar below to look for a support article addressing your question.
- Submit a ticket using this link. Screenshots of the problems you're having usually result in even quicker solutions. Or email support@oncuetech.com, same result.
- Call us. We love to chat, but the emails allow us to use all of our brains on your issue at once, and always result in a quicker resolution.

Welcome to OnCue
Update History
OnCue in the News

Latest OnCue Installer
Hotkey Reference Card
Quick Start Guide

Known Bugs and Issues List





Getting Started
OnCue Installer Download
It's here - MP4 Support
Video Codec Problems: It's not a bug - I promise
About Screen Information
Benefits of OnCue
FAQ
Basic Features List (Always Evolving)
System Requirements
Visual Glossary of Terms
Installing on Multiple Computers

Video Tutorials
Activate OnCue, New Case, Add Documents
Fine Tuning Deposition Designations

OnCue LIVE
Presenting Your Case
Displaying Exhibits in OnCue LIVE
OnCue LIVE Hotkeys
OnCue LIVE Toolbar
Saving Exhibit Annotations in OnCue LIVE
Displaying Multiple Pages
Playback of Video and Audio Clips in OnCue LIVE
Playback of Designation Lists in OnCue LIVE

Cases and Case Media
Opening a Case
Creating a New Case
Organizing Material and Data Paths
Workflow Ribbon and Creating Custom Layouts

Documents
Documents
Adding Pages to Documents
Viewer Annotation Toolbar
Adding Documents
Viewing Documents
Annotating Documents
Document Cleanup (Rotate and Deskew)

Presentations
About Presentations
Creating Presentations
Using the Sidebar to build Work Product
Presentations vs Notebooks
Exporting Presentations

Depositions And Designations
Importing TextMap Annotations exports
About Synchronized Transcripts
Adding Synchronized Transcripts
Understanding the Transcript Pane
Linking Documents to Designations - the Right Click and Manual Methods
Linking Documents to Designations - the Drag and Drop Method
Explaining Transcript Highlighters
Creating Designations and Designation Lists
Fine Tuning Designations
Editing Text in a Designation
Importing Designation Lists
Pause Detection
Exporting Designation Lists
Designation Reports

Multimedia
About Multimedia Files
Adding Multimedia files to OnCue
Video Controls in Multimedia Viewer
Creating and Editing Multimedia within OnCue

Notebooks
About Notebooks
Building Notebooks
Importing and Exporting Notebooks
Printing Notebooks
Deleting from Notebooks